Historically speaking, lost proof of delivery documentation (POD) has been a major issue to any company that delivers goods to its customers. That’s because up until recently, the main method for capturing this important information has been on paper dockets, which then need to be returned to the office, stored and then physically archived. The trouble with this traditional but antiquated system is that it’s just not efficient and even with all the will in the world, things get lost.

Paper-based POD systems often involve the use of scraps of paper, which are easily mislaid and signatures made on this kind of media are easily smudged and sometimes even forged. This means that when a dispute arises and documentation has to be retrieved, it can be problematic at best.

App-Based POD from HUB 360

All of these delivery issues are thing of the past with the HUB 360 paperless POD system, which includes a driver app, allowing signatures to be taken electronically. Taking the customer’s signature in this way means that it’s instantly stored and archived via a smart device screen, meaning it that the information can be easily retrieved and will never be lost….not ever.

Easy delivery data retrieval is made possible because of the fact that the customer’s signature is automatically saved against the specific order. Also, any comments or notes relating to the delivery itself are stored here, so that everything is in one place and is super-easy to locate. It even emails a copy of the POD to the customer, so every part of the process is taken care of.

The Benefits of Our Digital System

There are a number of benefits to using the HUB 360 digital POD system that are not just limited to the functions involved in proof of delivery. A variety of other needs throughout the logistics and delivery process are catered for, which include:

• Documentation recognition

• Automated processing

• Key field information capture

The visibility our system offers is also hugely beneficial to delivery business themselves, as this insight enables them to manage and refine their processes right from the sales order through to POD capture and invoicing. In fact, the guesswork and uncertainties that it removes results in a massively improved customer experience all round and happy customers are the basis for success and profitability.

Stop Lost PODs Now

If you are a company that’s plagued by lost POD data, then now is the time to take back the control of your logistics and delivery processes. Our system is easy to implement and will result in greater efficiencies in the capture, storage and retrieval of your POD information.

If you’d like to find out more, head over to our website www.hub360.ie, where you’ll find everything you need to know. Alternatively, if you’d like to chat with us about how we can help improve your existing POD capabilities, fill in our contact form http://bit.ly/2SSuuEC and someone will be in touch as soon as they can.

Keep your POD data safe. Do it the HUB 360 way.