AI facilitates this optimisation by providing invaluable insights into every aspect of the supply chain, with AI-enabled visual inspections and automatic sorting being just two of the ways in which this is realised. In the B2B transport sector, AI can even accurately forecast when trucks will leave or arrive at warehouses and route planning apps can ensure that the most efficient routes are taken.

The success of your delivery business ultimately rests upon your ability to get your goods to where they need to be within an allotted time whilst simultaneously providing a great experience for the customer. And from the customer’s perspective, an excellent experience is represented by having your goods turn up safely when they’re supposed to and being kept in the picture as to where they are whilst en route.