Shaping the Future of Construction Logistics with Hub360
Case Study: Mannok's Sustainable Mixed-Load Delivery Solution with Hub360
Overview
Mannok, a leading manufacturer of a diverse range of construction products in the UK and Ireland, has implemented an innovative mixed-load delivery solution to enhance sustainability and operational efficiency. By utilising Hub360's comprehensive suite of features, Mannok has transformed their delivery processes, making them more sustainable, economical, and efficient.
Challenge
Mannok aimed to reduce the environmental impact of their deliveries while maintaining high standards of customer service. Traditional delivery methods often led to underutilised trailer space, with heavy products occupying the maximum allowable weight but leaving empty space. This inefficiency resulted in more lorries on the road and higher carbon emissions.
Solution
To address these challenges, Mannok introduced a mixed-load delivery solution that optimises trailer space by combining heavy and light products into a single delivery. Products such as cement, thermal blocks, and roof tiles are paired with lighter items like PIR and EPS insulation, maximising trailer capacity. This approach has significantly reduced the number of lorries required on the road, thereby cutting associated carbon emissions by nearly 50%.
Implementation with Hub360
Mannok fully leveraged Hub360's suite of features to streamline their mixed-load delivery solution:
Management Portal: Provided comprehensive oversight of delivery operations, ensuring all processes were efficiently managed and optimised.
Android and iOS Apps: Allowed drivers and dispatch teams to access real-time updates, ensuring smooth coordination and communication throughout the delivery process.
Customer Engagement App: Improved customer satisfaction by providing real-time updates on delivery status, making it easier for customers to receive a variety of products in a single drop.
Discrepancy Capture: Enhanced accuracy in order picking and loading, reducing errors and ensuring that the correct mix of products was delivered every time.
Live Chat and Communication: Facilitated instant communication between hauliers, drivers & dispatch teams, reducing delays and enhancing service quality.
Proof of Delivery (POD) Management: Automated the collection of proof of delivery, providing a reliable audit trail and ensuring transparency.
Load & Route Planning: Optimised delivery routes, reducing travel time and fuel consumption, and supporting Mannok's commitment to sustainability.
Reporting: Provides detailed data on deliveries and sustainability metrics, helping Mannok demonstrate their commitment to responsible operations.
Results
The implementation of Hub360 has enabled Mannok to:
Reduce Carbon Emissions: By optimising trailer loads and reducing the number of deliveries, Mannok has cut delivery related carbon emissions by almost 50%.
Enhance Customer Satisfaction: Customers benefit from the convenience of receiving multiple products in a single delivery, saving time and effort.
Improve Operational Efficiency: The mixed-load approach and Hub360's features have streamlined Mannok’s delivery operations, reducing costs and improving efficiency.
Easy Border Crossing : The setup has enabled Instant, seamless digital integration with Customs in the UK & Ireland
Demonstrate Commitment to Sustainability: Mannok’s use of Hub360 aligns with their goal to offer sustainable solutions, strengthening their reputation as a responsible and innovative industry leader.
Conclusion
Mannok's adoption of Hub360 for their mixed-load delivery solution showcases the power of digital transformation in driving sustainability and efficiency.
By integrating Hub360's full suite of features, Mannok not only meets their sustainability goals but also provides superior service to their customers, positioning themselves as a forward-thinking player in the construction industry.
ThinkBusiness Report on Hub360 HUB360 providing full visibility and management of deliveries and delivery resources in the construction Industry by transforming paper based manual work into streamlined and highly automated processes to create a modern and efficient delivery management system.